Privacy Policy
Last updated: 2nd December 2025
Welcome to Sustainability Yard. We are committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your data when you use our platform, mobile app, APIs, and related services (“Services”).
By accessing or using Sustainability Yard, you agree to this Privacy Policy.
1. Who We Are
Sustainability Yard is an online marketplace that allows builders, merchants, and traders to list and sell surplus building materials.
We act as the data controller for all personal information we process.
If you have questions about this policy or your data, contact us anytime:
[email protected]
2. Information We Collect
We collect information in three ways: data you provide, data we collect automatically, and data from third parties.
2.1 Information you provide
- Name
- Email address
- Phone number
- Address, postcode, and location details
- Business information (if applicable)
- Listing details, photos, and descriptions
- Messages and offer interactions
- Payment information (processed securely via Stripe we do not store card details)
2.2 Information we collect automatically
- Device and browser information
- IP address
- Location estimates (if permission granted)
- Pages viewed and actions taken
- Analytics data (via PostHog or similar tools)
- Logs for security and debugging
2.3 Information from third parties
- Payment providers (Stripe)
- Authentication providers
- Fraud-prevention services
3. How We Use Your Information
We use your information to:
Provide and operate the marketplace
- Create and manage your account
- Enable buying, selling, and messaging
- Process payments and payouts
- Publish listings and manage your store
Improve our platform
- Monitor usage
- Track performance
- Improve search, ranking, and recommendations
- Run analytics and A/B tests
Safety, security and compliance
- Fraud detection
- Identity or verification checks
- Enforcing our terms
- Compliance with legal obligations
Communication
- Service emails
- Account-related notifications
- Offer and message alerts
- Transaction confirmations
We do not sell your personal data.
4. Legal Basis for Processing (GDPR)
We process your data on the following bases:
- Contractual necessity (to provide the platform)
- Legitimate interests (fraud prevention, analytics, service improvement)
- Consent (cookies, optional marketing)
- Legal obligation (tax, accounting, compliance)
5. How We Store and Protect Your Data
We use industry-standard security measures, including:
- Encrypted data in transit (HTTPS)
- Secure authentication mechanisms
- Access controls for internal systems
- Regular security reviews
We retain personal data only as long as necessary to provide our services or meet legal requirements.
6. Sharing Your Information
We may share data with:
- Service providers (e.g., hosting partners, messaging systems, analytics tools)
- Payment processors (Stripe)
- Law enforcement when legally required
- Business partners only with your consent
We never sell your data.
7. Cookies & Tracking
We use cookies and tracking tools (such as PostHog) to:
- Improve user experience
- Understand platform usage
- Measure performance
- Enable essential functionality
You can adjust your cookie settings through your browser or device.
8. Your Rights
Under GDPR and other privacy laws, you have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your data (“right to be forgotten”)
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise rights: [email protected]
9. Third-Party Services
Sustainability Yard integrates with third-party services such as:
- Stripe (payments)
- PostHog (analytics)
- Cloud hosting providers
- Optional communication tools
Their use is governed by their own privacy policies.
10. International Data Transfers
Data may be processed outside your country.
When this occurs, we ensure appropriate safeguards such as:
- Standard Contractual Clauses
- Verified compliance frameworks
11. Children’s Privacy
Our platform is not intended for individuals under 16.
We do not knowingly collect data from minors.
12. Changes to This Policy
We may update this policy periodically.
If changes are significant, we will notify you via email or on-platform notifications.
13. Contact Us
If you have questions or concerns about your privacy, please contact:
We take your privacy seriously and will respond promptly.